Operations Coordinator
About the Job
Join Alberta iGaming Corporation (AiGC) and play a key role in shaping Alberta’s newly regulated online gambling market. This is an exciting opportunity to help build an organization that supports a safe and responsible iGaming experience for players, operators, and stakeholders across the province.
Reporting to the Vice President, Operations, the Operations Coordinator will provide comprehensive coordination through administration, documentation, scheduling, project support, and operational tracking for AiGC’s Operations division. This role will work closely with the Operations management team to support divisional priorities, coordinate information flow, maintain project documentation, assist with scheduling and risk management activities, and help deliver results within established timelines.
Why Join AiGC?
AiGC is building a modern, regulated conduct and manage crown agency from the ground up. This is a rare opportunity to step into an organization at the earliest stage and shape how our operation comes together.
Who You Are
You are highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-moving environment. You bring strong communication skills, sound judgment, and the ability to work collaboratively with internal teams, operational leaders, and stakeholders. You are someone who enjoys creating structure, improving processes, maintaining accurate records, and supporting teams so they can deliver effectively. You are comfortable handling confidential information, coordinating requests, tracking deliverables, and helping remove blockers so work can move forward.
The ideal candidate will bring a positive, solutions-focused approach and can manage unexpected challenges while keeping priorities, documentation, and communication on track.
About the Role
In this role you will:
- Coordinate and maintain Operations documentation, including electronic and paper records.
- Support with SharePoint and future project management tools through scanning, uploading, filing, and maintaining documentation.
- Communicate plans, actions, risks, and issues with key stakeholders, while helping resolve issues as they arise.
- Work with the Operations team to eliminate blockers and support adherence to timelines and deliverables.
- Support project workshops, meeting scheduling, project plans, status reporting, budget reporting, resource coordination, and information requests.
- Maintain projects, initiatives, tasks, issues, Project Change Requests, and Requests for Decision logs.
- Coordinate with operational leads to gather and consolidate information for decision-making.
- Produce and maintain operational tracking, reporting tools, and process maps.
- Provide administrative support to the Operations division.
- Coordinate Operations requests, calendars, scheduling, and training activities.
- Assist with onboarding activities of new employees.
What You Bring
Required Qualifications
- High school diploma or equivalent.
- Minimum of 2 years of experience in project coordination and multi-faceted administrative support.
- Working knowledge of Microsoft Word, Excel, and PowerPoint.
- Strong verbal and written communication skills, with the ability to work closely with team members, managers, and stakeholders.
- Strong organization and time-management skills, with the ability to multitask and manage competing priorities.
- Ability to handle confidential information and conduct yourself appropriately when working with proprietary data and employee documentation.
- Strong problem-solving skills and the ability to resolve issues independently where appropriate.
- Ability to periodically lift up to 25 lbs unassisted.
Preferred Qualifications
- College diploma or other relevant post-secondary education.
- Proficiency with Visio, Microsoft Project, Teams, and SharePoint.
- Experience supporting project teams, coordinating workshops, tracking budgets, maintaining logs, and developing process maps or reporting tools.
Closes: August 6, 2026, at 4:30 p.m.